Last updated: August 2026
Digital Accessibility
Our Commitment:
BankGloucester is committed to providing a website that is accessible and usable for all individuals, including people with disabilities.
At BankGloucester, we believe every customer should have equal access to information, products, services, and financial resources. We strive to maintain a website that supports individuals using assistive technologies, including screen readers, screen magnifiers, voice recognition software, alternative keyboards, and other accessibility tools.
Our goal is to provide digital services that are accessible, understandable, and easy to navigate for all visitors.
Accessibility Standards
BankGloucester continually works to improve the accessibility of its website and endeavors to align its digital experience with the following standards and requirements:
- The Americans with Disabilities Act (ADA)
- Section 504 of the Rehabilitation Act, where applicable
- The Web Content Accessibility Guidelines (WCAG) 2.2, Level AA
We periodically evaluate our website and make improvements designed to enhance accessibility and usability.
Accessibility Features
Our website incorporates accessibility features that may include:
- Keyboard navigation
- Alternative text descriptions for meaningful images
- Logical heading structure and page organization
- Color contrast designed to support readability
- Resizable text and responsive page layouts
- Compatibility with commonly used assistive technologies
- Clearly labeled form fields and interactive elements
As technology and accessibility standards evolve, we will continue to review and enhance our website to improve the customer experience.
Third-Party Content
Some portions of our website may link to or incorporate content, applications, or services provided by third-party vendors. While BankGloucester encourages accessibility among its service providers, we cannot guarantee the accessibility of third-party content that is not under our control.
Need Assistance?
If you experience difficulty accessing any portion of our website, encounter an accessibility barrier, or need information in an alternative format, please contact us. We will make reasonable efforts to provide the requested information or service through an accessible communication method.
Address: 160 Main Street, Gloucester, MA 01930
Phone: 978-283-8200
Email: info@bankgloucester.com
When contacting us, please provide:
- The webpage or feature you were attempting to access
- A description of the issue encountered
- Your preferred contact method
We take accessibility feedback seriously and will make reasonable efforts to address reported issues promptly.
Ongoing Improvement
Accessibility is an ongoing effort at BankGloucester. We regularly review our website, technologies, and digital services to identify opportunities for improvement and to help support an inclusive experience for all customers and visitors.
Physical Accessibility
BankGloucester is committed to providing an accessible and welcoming experience for all customers.
Our branch locations are designed to provide access to our banking services for individuals with disabilities. We also recognize that accessibility needs can vary, and we are happy to work with customers who need assistance or a reasonable accommodation when visiting one of our branches.
If you have questions about accessibility at a specific BankGloucester location or need assistance planning your visit, please contact us at 978-283-8200. Our team will be happy to help.
If you encounter an accessibility concern at one of our branches, please let us know. We welcome your feedback and will work to address accessibility issues whenever possible.