Fraud Alert: Beware of Scam Calls & Emails
We’ve received reports of customers getting calls and emails that appear to come from BankGloucester.
These messages ask about debit card transactions or reference a “Debit Visa” (BankGloucester only issues Mastercards).
Please remember:
* We will never call, text, or email asking for your PIN, password, or full account number.
* Do not click links or open attachments from suspicious messages.
* If you’re unsure, hang up and call us directly at 978-283-8200.
Stay vigilant and protect your personal information. Learn more.
We take our laptops, phones, and tablets everywhere. Every time you connect to public Wi-Fi or leave your device unattended, you could be inviting trouble. Whether it’s hackers, data thieves, or just a misplaced gadget, being careless in public places can cost you.
Here are few tips to help keep you safe.
Free Wi-Fi is convenient, but it’s not always secure. Hackers can easily intercept data on open networks. If you must use public Wi-Fi:
Working in a crowded café or airport? A privacy screen makes it harder for people nearby to snoop on your screen. It’s a cheap and easy way to protect sensitive information from prying eyes.
Even a quick trip to the restroom could end in a stolen device. Always take your tech with you or ask someone you trust to watch it. When in doubt, pack it up and take it.
Set your devices to lock automatically after a short time of inactivity—and always lock them manually when stepping away. A strong password, PIN, or biometric login (like fingerprint or facial recognition) adds an extra layer of protection.
Yes, it’s a real thing. People can watch you type in passwords or view private info just by looking over your shoulder. Be discreet and angle your screen away from others if you’re working on sensitive tasks.
Always install the latest software updates and security patches. These updates often fix vulnerabilities that hackers exploit—especially in places where devices are used on public networks.
Apps like Find My iPhone or Find My Device can help you locate a lost device. Make sure these features are turned on before something goes missing.
Public USB charging stations (like those in airports) can be tampered with to install malware or steal data—a threat known as juice jacking. Use your own charger and plug into a regular outlet or charging brick instead.
If something feels off—like a strange pop-up after joining Wi-Fi, or a nearby person taking too much interest in your device—trust your gut. Disconnect, move seats, and turn off your device if needed.
That extra step feels tedious, but it could save you from being hacked. Use it for email accounts accessed online especially, like Gmail, where you may have a lot your personal information in saved emails.
Our digital lives travel with us, but so do the risks. With a few mindful habits, you can protect your devices, your data, and your peace of mind. When you’re in public, think twice before you connect, click, or set your tech down. A little caution goes a long way.
Contact us with any questions regarding keeping your bank account secure.