COVID-19 Update:
On June 1st we will resume normal operating hours.
Schedule an Appointment Commercial Customers: SBA PPP Services: APPLY For Forgiveness NOW.

Current Events

Lobby Hours Changing

May 26, 2021

We would like to inform you that we will be returning to our normal banking hours as of June 1st, 2021. The hours are as follows:

Drive Up Windows:
Monday-Wednesday: 7:30 am-4 pm
Thursday-Friday: 7:30 am-6 pm
Saturday: 7:30 am-1 pm

ALL Branch Lobby Hours:
Monday-Wednesday: 8:30 am-4 pm
Thursday-Friday: 8:30 am-6 pm
Saturday: 8:30 am-1 pm

*Please note that our Gloucester lobby will now close at 6 pm on Thursdays rather than 7 pm.

We look forward to serving you and hope to see you soon!

Attn: Restaurant Owners - Revitalization Fund

May 4, 2021

Attention Restaurant Owners - Restaurant Revitalization Fund

We want to alert you all to another grant specifically for restaurants. 
The attachments will provide you with detailed information about the program. 

To access the PDF files - click the link below.

Restaurant Revitalization Fund - Program guidelines

Restaurant Revitalization Fund - How much am I eligible for?

Restaurant Revitalization Fund - Sample application

To begin the application process, please use the link below...

Closed for Memorial Day

May 4, 2021

BankGloucester will be Closed on Monday, May 31st in celebration of Memorial Day. Please plan your banking accordingly. Remember - online banking is ALWAYS open!

SCAM Alert

Apr 27, 2021

If you receive a phone call and someone asks to login to your computer remotely for ANY REASON, DON’T DO IT. Hang up.

Criminals have a technique of telling you there is something wrong with your computer that they can fix. They then get into your online banking. Once in online banking, another technique is to transfer money from one of your accounts to another and tell you that Amazon (or whomever) has overpaid a refund to you. Sometimes they can even impersonate someone you know who needs money in a hurry.

They then tell you to pay them by buying “big box” store gift cards for $1000 or more (Target, Walmart, iTunes, Amazon, etc.). Gift cards are for GIFTS. If ANYONE tells you to PAY them with gift cards, they are trying to scam you. They are NOT your friend in need. HANG UP.

Why gift cards? They are virtual cash. Basically untraceable. They can be used to purchase cryptocurrency, to buy merchandise that can then be sold online for a discount, or the cards themselves can be re-sold for a discount.

It is important to note that they are gifted grifters. They are VERY persuasive. They are not “fraudsters” or “hackers”—they are professional criminals. If you suddenly realize you are being scammed, first hang up. Then do as follows:

  1. Call BankGloucester and we will put a temporary hold on your online banking until you can have your device serviced by a professional computer person for malware, key loggers, and such.
  2. Report your experience to the police. It matters that cybercrime organizations can get an accurate as possible idea how widespread and frequent these events are.
  3. If you have bought gift cards, report to the company that issued it ASAP that the card was used in a scam. They may be able to stop it. If you used a credit card report it to them as well.
  4. Learn about scams and what to do here.

Social Security will never call you. Microsoft will never call you. The IRS will never call you.

We're Hiring

Apr 21, 2021

Would you like to join our team?
We currently have several positions open.

Please click here to go to our Careers Page

BankGloucester Lobbies Reopening Monday, March 1st

Feb 23, 2021

We are happy to announce that beginning Monday, March 1st BankGloucester will reopen our branch lobbies, welcoming walk-in activity. Our Gloucester and Ipswich drive-ups will remain available to you. Customers looking to meet with customer service, residential loan officers or commercial loan officers can still schedule appointments in advance by Clicking Here or contacting 978-283-8200 to speak with a BankGloucester representative.

Our branches will operate under the following business hours. Click here for business hours.

As a reminder we have several convenient options to bank with us without entering one of our branches:

  • Online and mobile banking is available to view transaction details, pay bills, transfer money internally or to other banks and make mobile check deposits.
  • Drive-up windows and drive-up ATMs are available at our Gloucester and Ipswich locations.
  • ApplePay, SamsungPay, and GooglePay are available for making purchases using your smart phone.
  • Night bag drops at all of our locations for our business customers.
  • Online account opening and online applications: open a checking and/or savings account online in minutes and apply for a mortgage 24/7.
  • Telephone banking – you can reach customer service during our business hours by calling 978-283-8200, or use our 24 hour Telephone Banking system 1-800-955-9978 anytime to review balances and transaction history and transfer funds.

Ensuring the health and safety of our customers, employees and communities remains the greatest importance, as it always has. We will continue to adhere to all CDC safety guidelines, including maintaining social distancing, serving you behind protective panels, wearing masks, and cleaning and disinfecting all surfaces. In addition to wearing a mask, we do ask that if you are feeling any symptoms or have been exposed to COVID-19, you not visit a bank branch lobby.

We look forward to being able to serve you in all the ways we typically do and sincerely want to thank you for your patience during this time. We will continue to keep you up to date via our website and social media.


The BankGloucester Team

Closed on Presidents' Day

Feb 11, 2021

BankGloucester will be closed on Monday, February 15th, 2021 in observance of Presidents' Day. Please plan your banking accordingly and remember... online banking is ALWAYS open.

Apply for First or Second Draw SBA PPP Loan

Jan 14, 2021

Dear Valued Customer,

Get a head start now by completing the Paycheck Protection Program Loan Application through the website portal we have provided below. Apply for your first or second draw SBA PPP loan. We are still waiting on the SBA to open their application portal, but once they open it up, we will be ready to submit.

Click here to apply: https://forms.onlineaccountacc...

**New applications need to set up a new password, even if you are a returning customer. You will need to click the link at the bottom of the page for new users. Existing customers can only use old credentials to get into the forgiveness portal.

Please note: if you are a second draw customer, please make sure to have your original SBA PPP loan number and amount of first loan readily available.

Eligibility for SBA’s Paycheck Protection Program  Second Draw Loans

To be eligible to apply for the SBA’s PPP Second Draw Loans you:

  • Must have received a First Draw PPP Loan and will or has used the full amount for authorized uses
  • Employ no more than 300 employees
  • Can demonstrate at least a 25% reduction in gross receipts between comparable quarters in 2019 and 2020

Important details:

  • To apply through our portal, you must be an existing BankGloucester customer. If you are NOT an existing customer, please contact our Commercial Lending Team for further information; 978-283-8200.
  • The SBA requires that your business must have been in operation on February 15, 2020 and not be permanently closed to be eligible for a PPP loan
  • Additional eligibility requirements exist depending on if you apply for a first draw PPP loan or a second draw PPP loan – visit for full details.

Four important items you will need to know before you start your New PPP Application: 

  1. Have your prior PPP SBA loan number and loan amount ready.
  2. Do NOT use any prior passwords from forgiveness.  Go to New User and create a new separate password, separate from your Forgiveness password.  (see image below for guidance.) This is NOT your online banking password – it is a NEW password.
  3. Once application has been filled out you will need to E-write your signature. In order to E-write your signature, you will need to open the application you completed for review in pdf, and on the 3rd page you will see a 4-digit key number (copy that number). Next, go back into the application and put the key number on the signature line. Once entered, it will open and let you sign the application.
  4. If you are a first time PPP applicant, you must upload supporting documentation.  If you are applying for second round PPP, you don’t need to upload if under $150K. When applying for forgiveness, have supporting documents ready.

BankGloucester will participate in the next round of PPP funding

Jan 11, 2021

We are currently waiting on final PPP details, from the Small Business Administration (SBA). The SBA has started accepting PPP applications from smaller community lenders i.e., Community Development Financial Institutions, Minority Depository Institutions, Certified Development Companies and Microloan Intermediaries.

Banks, like BankGloucester, will soon follow.

We do not have all the answers yet from the SBA, but we will continue to update you via email and our website as we learn more.

Visit or for more information and details, including the comprehensive program rules.

Closed for Martin Luther King Jr. Day

Jan 10, 2021

BankGloucester will be closed on Monday, January 18th, 2021 in celebration of Martin Luther King Jr. Please plan your banking accordingly and remember... online banking is ALWAYS open.

Commonwealth of Massachusetts Announces Small Business Relief Package

Jan 5, 2021

Mass Grant Funds available until January 15, 2021.  ACT NOW!

Restaurants, bars, and other small businesses in Massachusetts, can submit applications through January 15, 2021, to take advantage of the additional funds Governor Baker has approved for small business relief. Grant awards will be announced in early February.

See announcement below:


Please note: These are not bank products and BankGloucester is not directly affiliated with Mass Growth Capital. To learn more, visit the link below and see if any of the programs might work for you.

Sector-Specific Relief Grant Program for Massachusetts Businesses | Mass Growth Capital Corp. (

Commercial Lending Team


A New Round of PPP for Small Businesses is Coming

Dec 23, 2020

Dear PPP Borrowers:

Congress just announced that there will be another round of PPP funds coming out soon to help small business owners. However, at this time, we do not have any information on these new loans.

Please note that as we receive updates from the SBA, we will be notifying our customers and updating our website. At this time, we do not have any further guidance, so we are asking our customers to please keep an eye out for our emails along with checking our website. 

Please ensure that any emails from BankGloucester are not going to your spam folder.

All the Best,

The Commercial Lending Team

Happy Holidays

Dec 22, 2020

The BankGloucester team would like to wish everyone a safe & happy holiday season!






Please plan your banking accordingly and remember, online & mobile banking are ALWAYS available!


Dec 17, 2020

Due to current weather conditions, BankGloucester will be closed today, December 17, 2020.

Please remember, you can bank from home with our Online and Mobile banking!

Stay safe and warm! We are sorry for any inconvenience this may cause.


Dec 4, 2020

BankGloucester has been carefully monitoring the increase in positive Covid-19 cases in Essex County.  Based on the current information and with the health and safety of our customers and employees as our top priority; we have made the decision to temporarily close all branch lobbies, effective Monday, December 7th.  Customers needing access to customer service, residential loan officers or commercial loan officers can schedule appointments by visiting our website to schedule an appointment or contact us at 978-283-8200 to speak with a BankGloucester representative.


Our Gloucester and Ipswich lobbies will be available for appointments Monday- Friday from 9 am – 3 pm and Saturday from 9 am – 11am and our Essex location will be available by appointment Monday – Saturday from 9 am – 11 am.  Our Gloucester and Ipswich drive-thru locations will remain open during the following hours of operation: Monday through Friday 8 am to 4 pm and Saturday 8 am to 12 pm. 

ATMs and Night Drop boxes are available 24/7 at all offices (Essex, Ipswich and Gloucester). 

If you need further banking assistance, whether it’s for customer service, safe deposit box access or residential lending or commercial banking services; we have staff available in all departments of the bank ready and willing to help. 

In addition we continue to have several convenient options to bank with us without entering one of our branches:

  • Online and mobile banking is available to view transaction details, pay bills, transfer money internally or to other banks and make mobile check deposits.

  • Drive-up windows and drive-up ATMs are available at our Gloucester and Ipswich locations.

  • ApplePay, SamsungPay, and GooglePay are available for making purchases using your smart phone.

  • We have night bag drops at all of our locations for our business customers.

  • We also have online account opening and online applications: open a checking and/or savings account online in minutes and apply for a mortgage 24/7.

  • We also offer telephone banking – you can reach customer service during our business hours by calling 978-283-8200, or use our 24 hour Telephone Banking system 1-800-955-9978 anytime to review balances and transaction history and transfer funds.

We want to reassure our customers that there is no safer place to have your money than here at BankGloucester. We provide both FDIC and DIF insurance on your deposits and all of our customer deposits at BankGloucester are insured in full.

Please contact us for assistance with any of these options.

We remain committed to you, our customer. We appreciate your business and continue to work hard to help you during these uncertain times. 

We will continue to update you through email, social media and our website. 


Patrick B. Thorpe

President & CEO

BankGloucester Offers Grant Funding to The Open Door

Dec 2, 2020

GLOUCESTER, MA, December 2, 2020 – BankGloucester announces their participation in the Federal Home Loan Bank of Boston 2020 Jobs for New England Recovery Grant Program. As a member institution of the FHL Bank Boston, BankGloucester was approved for $25,000 in grant funding to help support a local non-profit organization. This grant is designed to help eligible businesses and non-profits that were negatively affected by COVID-19. The non-profit organization receiving the funding is The Open Door.

“We’re excited that through this grant, we will be able to provide additional support to The Open Door,” said Patrick Thorpe, President and CEO of BankGloucester. “It’s been a challenging year, and The Open Door (as always) has really stepped up and is doing such amazing work to assist the community. This grant will help them to reach and feed the increasing number of individuals and families in need”.

Serving 10 cities and towns in the northeast corner of Essex County, The Open Door’s mission is to alleviate the impact of hunger in our community. With more than 40 years of experience in food distribution and production, The Open Door has a proven history of delivering programs and services that work. In 2019, The Open Door improved the lives and health of more than 8,000 unduplicated people by providing just over 2 million pounds of good nutritious food along with nutrition education through its innovative food programs.

“The pandemic’s impact on the economy has left many households scrambling to make ends meet,” said Julie Hazen LaFontaine, President and CEO of The Open Door. “Now, more than ever, it is important for people to have a stable place to turn for help to put food on the table.”

“Pre-COVID, one in six Gloucester residents already relied on a program of The Open Door,” LaFontaine said. “With this generous funding through BankGloucester and FHLBB, we are better equipped to meet the rising community need and to face the uncertainties that stretch before us on the road to recovery.”

The funds from FHLB Boston, will help The Open Door to continue to:

• Operate two food pantries in Gloucester and Ipswich and distribute 2 million pounds of food with an online ordering system for curbside pickup or no-contact delivery.

• Run a full-time production kitchen and employ people to help prepare and distribute 1,500 meals a week for curbside pickup or no-contact delivery.

• Adapt and expand their Mobile Market program to reach outlying towns in their service area and to better serve target populations.

• Partner with area agencies to provide food service to meet pockets of need and special populations. (The Open Door is part of the City’s Covid Taskforce)

 “At a time where relief funds are truly needed by so many deserving organizations, we want to thank FHL Bank Boston for this opportunity to help one of our area’s most vital not-for-profits, The Open Door. It couldn’t have come at a better time,” said Thorpe.


BankGloucester, a $330 million state-chartered mutual bank has been serving Gloucester and its neighboring communities since 1887. BankGloucester is headquartered at 160 Main Street in Gloucester and has a branch at 15 Martin Street in Essex and 143 High Street in Ipswich. They are a member of the Federal Deposit Insurance Corporation (FDIC) and a member of the Depositors of Insurance Fund (DIF).  At BankGloucester, all deposits are insured in full.

For additional information please contact:

Kathryn Wall, Marketing Specialist at BankGloucester - 978-675-9903 or

Closed for Thanksgiving

Nov 20, 2020

BankGloucester will be closed Thursday, November 26, 2020 for Thanksgiving. Please plan your banking accordingly and remember, online banking and mobile banking are ALWAYS available!

We hope you have a safe and happy holiday! 

Donate to the Cape Ann Kids Holiday Fund

Nov 18, 2020

The holidays can be a difficult time for families, especially this year. Because of the pandemic we are in, many families are struggling and have lost wages, have lack of childcare and are financially unstable.

Action Inc., Pathways for Children and Wellspring House, Inc. have teamed up in order to help struggling families the best way possible this year. Rather than collecting toys like previous years, they feel collecting money to buy gift cards will offer families with the safest, most flexible option to provide gifts for their children. They want to make sure all the kids on Cape Ann are able to have a magical and bright holiday and help ease the financial burden it may have on parents.

Join BankGloucester in supporting families on Cape Ann this holiday season. All donations are appreciated and no donation is too small!

Donations can be made at:

Donate to the Open Door Food Drive

Nov 16, 2020

As the holidays approach, it is a good time to reflect and think of those less fortunate.

Typically, we have a food drive with a bin in our lobbies. Due to the circumstances, we feel it the safest option to do a virtual food drive this year. Below is a link where donations can be made. A little goes a long way and any donation helps! Please help BankGloucester reach our goal by donating and putting food on someone less fortunate’s table this holiday season.


Care Dimensions

Nov 10, 2020

Honor a loved one by illuminating a light on one of Care Dimensions Hospice Tree of Lights and inscribing their name in the Tree of Lights Honor Roll Book.
Tree of Lights Logo.jpg

With the safety of both you and our communities in mind, this year Care Dimensions invites you to join us from the comfort and warmth of your home for our tree-lighting ceremony on Tuesday, December 8, 2020 at 5:30 p.m., with all the tradition and reverence you have cherished in years past.

 After December 8, lights will shine at our main lobby on 160 Main Street.

Click here to illuminate a light for your loved one: https://giving.caredimensions....

Closed for Veterans Day

Nov 9, 2020

A special thank you to all Veterans for their service and sacrifice.

In honor of Veterans Day, BankGloucester will be closed on Wednesday, November 11, 2020.

Please plan your banking accordingly, and remember - online banking is always available!

Update on Parking Lot Closing on 10/29

Oct 28, 2020

Dear Customers, 

Our parking lot was going to be closed tomorrow from 1:15 PM - 4 PM for the Kops N Kids Halloween parade. 

Due to expected rain, the Kops N Kids Halloween Parade on Main Street scheduled for tomorrow, 10/29 is canceled. Since Main Street will remain opened, our parking lot will be opened. 

Thank you, and we look forward to assisting you! 

BankGloucester awards $25K to local organizations

Oct 15, 2020

BankGloucester awards $25K to local organizations in thirteenth annual ‘Banking for the Community’ program

 The results are in for BankGloucester’s 13th annual Banking for the Community Program! Special thanks to the general public for their participation and voting; making this program’s most successful year yet, with close to 10,000 votes cast! A total of 87 local organizations received votes this year and 21 received a combined total of $25,000.

“We’re grateful to be in a position where we are able to continue this important community-wide program, particularly through the pandemic. We are fortunate to be part of a great community that truly cares about each other, and we are happy to join them in support of so many deserving organizations that have made such a positive impact on our community.” Stated Patrick Thorpe, President & CEO of BankGloucester”.

Community votes determined how the funds were distributed. Votes were cast through the Bank’s website at or via paper ballot at the Gloucester, Essex and Ipswich branch locations. There were 20 organizations featured on the ballot and as always, write-ins were welcomed and this year one write-in organization was a winner.

And the winners are...

Cape Ann Animal Aid received the most votes and was awarded $5,000. The organization receiving the second most votes was The Open Door who received $4,000. The organization with the third most votes was Generous Gardeners receiving $3,000. Both the Backyard Growers and Ipswich Humane Group / Animal Shelter received $2,000 each and Gloucester Education Foundation and Wellspring House received $1,000 each. The following organizations received $500 each: Schooner Adventure, Seaside Sustainability, Action Inc., SeniorCare Inc., Essex Shipbuilding Museum, Care Dimensions, Rose Baker Senior Center, Three Sisters, Ipswich Caring, Essex Senior Center, Ipswich Dinner Bell, Friends of Manchester Council on Aging, Education Foundation Rockport and Cape Ann Symphony Orchestra was our write-in winner!

For additional information please contact:
Kathryn Wall, Marketing Specialist at BankGloucester - 978-675-9903 or

Closed Columbus Day

Oct 11, 2020

All BankGloucester locations will be closed on Monday, October 12th in observance of Columbus Day. Don't forget you can bank with us from anywhere at any time with our online banking and our free mobile app.

Closed for Labor Day

Sep 4, 2020

BankGloucester will be closed on LABOR DAY - Monday, September 7th, 2020. We hope you have a safe and happy day! 

Please plan your banking accordingly and Remember...  ONLINE Banking is ALWAYS available.