Beware of Spoofing Scams: Protecting Yourself from Fraudulent Calls

Scammers are becoming increasingly sophisticated in their attempts to steal personal and financial information. One tactic that has become more common across the banking industry is phone number spoofing, where fraudsters manipulate caller ID information to make it appear as though a call is coming from a trusted source—such as your bank.

At BankGloucester, protecting our customers remains our top priority. While spoofed calls can look legitimate, it’s important to remember that appearances can be deceiving.

BankGloucester will never ask you for sensitive personal information or log in credentials or ask you to install software or grant access to your computer or device.

Stay Alert: How to Protect Yourself

Never click on links, provide account numbers, online banking credentials, passwords, PINs, or security codes to an unsolicited caller.
Be cautious, even if the caller ID displays a legitimate phone number. Scammers can “spoof” phone numbers to make calls appear authentic.
If you receive a suspicious call that appears to be from BankGloucester, hang up and call us directly at (978) 283-8200 to verify the request.

Stay Vigilant

Scam tactics are constantly evolving, but one thing remains the same—when in doubt, verify. Awareness will always be one of the best defenses. Taking a few extra moments to confirm a caller’s identity can help protect your accounts and personal information.

If you receive a suspicious communication claiming to be from BankGloucester, contact us directly at (978) 283-8200 before taking any action.

Additional Info & Resources