If you have experienced fraudulent activity on your account, please refer to the steps below to report the incident. We will be in contact with you to help you with your account and address your concerns as soon as possible. If you need immediate assistance, please visit a branch location or call (978)283-8200 to speak with a representative. Rest assured, the security of your account is our top priority. To report fraudulent activity on your account, please complete the form below.